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Hill Research Partners with ZenQMS for Enterprise eQMS

Hill Research |
Hill Research Partners with ZenQMS for Enterprise eQMS

Hill Research is partnering with ZenQMS to run its enterprise electronic quality management system (eQMS).

Why This Matters

Every CRO that supports FDA submissions needs a quality management system. It governs how SOPs are written and approved, how staff are trained and re-trained when a process changes, how change controls are documented, how internal and sponsor audits are tracked, and how the organization stays inspection-ready under 21 CFR Part 11 and GxP.

A lot of organizations treat the QMS as a compliance tax. The system sits in a corner, paperwork lives in shared folders, and the audit prep cycle is a fire drill every time a sponsor schedules a qualification visit. We didn’t want that.

About ZenQMS

ZenQMS is built for life sciences. Document control, training, change control, issues, audits, and analytics are all in one platform with 21 CFR Part 11 and ISO 27001 compliance built in. Their philosophy of “less stress eQMS” with unlimited user access matches how we want our team to actually use quality processes day to day — not avoid them.

Why It Matters for Hill Research

We build agentic AI for clinical trial biostatistics. Every agent action, every output, every audit trail inside TriClick is engineered for regulator-grade traceability. But the platform’s compliance posture is only as strong as the organization that operates it.

ZenQMS gives us the org-level quality infrastructure that mirrors what TriClick provides at the data and submission layer. Same standard, top to bottom.

Pharma sponsors moving toward AI-native CROs want to see exactly this kind of investment: not just the AI product, but the quality system around it.

We’re excited to start the implementation. Thanks to the ZenQMS team for the partnership.

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